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Libby Beeching, Australia: We have been very comfortable at Northern Lights Hotel. The room is very spacious, clean and warm. The staff are friendly and helpful and speak excellent English. The hotel is more ...Michael Werner,
Family with young children,
United Arab Emirates: Wonderful experience, welcoming and helpful.
I´ll recommend to others, and we will seek your services if ever we return to St. Petersburg.
more ...Robert Charlton, USA: Hi Liza,
I just wanted to drop you a line and to say I was very happy with the service you provided, especially when there was a problem with my transfer more ...LIM SIEW K, Singapore : Daria,
Thank you very much for your quick reply to my emails. Excellent service.
Best Regards more ...John Walker, UK: Zdravstvyite Alina!
Thank you so much for getting our tickets! I am so happy that everything is now in place and we are now ready to come to Russia! Please can more ...
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Home » Testimonials
Testimonials
Best Hotels Europe is a member the American Society of Travel Agents (ASTA). We pride ourselves on great, personalized service. We promise to give our all to make your stay a wonderful experience. We want to leave you with a great impression of Russia. Here's what our guests have to say about their time with us.
We have been very comfortable at Northern Lights Hotel. The room is very spacious, clean and warm. The staff are friendly and helpful and speak excellent English. The hotel is very convenient and I would recommend it to friends. We also liked the breakfast.Libby Beeching, Australia
Wonderful experience, welcoming and helpful.
I´ll recommend to others, and we will seek your services if ever we return to St. Petersburg.
Michael Werner,
Family with young children,
United Arab Emirates
Hi Liza,
I just wanted to drop you a line and to say I was very happy with the service you provided, especially when there was a problem with my transfer in St. Petersburg. Knowing I could reach you made my life a lot easier! If you would like to use me as a reference in the future please feel free to do so.
Thanks again!
Robert Charlton, USA
Daria,
Thank you very much for your quick reply to my emails. Excellent service.
Best RegardsLIM SIEW K, Singapore
Zdravstvyite Alina!
Thank you so much for getting our tickets! I am so happy that everything is now in place and we are now ready to come to Russia! Please can you tell us where your office is in St Petersburg? We would like to come in and thank you for everything while we are in the area! Thank you so much for everything! Blagodaryu Vas za vsio!
John Walker, UK
Dear Daria, Many thanks to the work you and your team has worked to help a dream come true so i can go see my girlfriend in russia and propose to her! i found the services excellent, most helpful with added visas on your site that this site I have seen nowhere else. Russia is a new tourist destination and your team is at the forefront of providing a hassle free service. I will defenitly be using this site again when i next vist. A very happy customer mr ben adams Again many thanks to Daria and im looking forward to my holiday and engagement plans.Mr Ben J Adams
Dear Anna,
Thank you very much for your services and prompt disposition to help,
I will certainly recommend your company.
Sincerely,
Enrique Castanon, USA
Dear Anna,
We want to thank you and your staff for all the help that made
our holiday in St. Petersburg and Moscow a wonderfull time to remember.
We will always cherish the days we spent in St. Petersburg, the accommodation was very good and confortable better than the one in Moscow.
In both cities we were treated with respect on public transport and wherever we went.
Thanks to all the drivers for all their help and a special thank you to the gentlemen who took us to the station.
There is a possibility that we will travel to Russia again, there is always more to see and revisit the old places.
All the best to everybody.
Sincerely,
Elisabetta and James Laird, Australia
Hello Anna
I must say you are one of the most efficient people I have worked with about this trip to Russia. I am very thankful for your attention. And I really appreciate the different apartment. It is within walking distance of many of the places I want to see in St. Petersburg.
Thanks again
James R. Tucker
Dear Nadia,
I meant to write to you much sooner, but despite the delay, I can say that I was very pleased with the Arbat Flat, and especially with the help and support of your Moscow office staff.
Svetlana was especially helpful with good advice and assistance with taxi arrangements. Both of the young women were cordial, friendly, and seemed to enjoy their work. They made a great impression on us.
Best wishes and thanks,
Alison Hilton, USA
Hi Nadia,
I am back in Australia after my great trip to Europe and wanted to send you a quick email to thank you for the great apartment that you arranged for my brother and myself in Moscow. I must admit when I saw the outside I was a little concerned but when I got inside it was great - great views and location.
As a result of all your help making my trip so enjoyable I have been recommending your company to people back in Australia. As I am a school teacher a few of my colleagues who travel a lot have taken your details.
Once again thank you for all you have done and if I don´t return in the immediate future some of my friends will.
Kindest Regards
John Hupalo, Australia
Dear Nadia,
We had a wonderful time in Moscow. We liked the apartment and especially the location of the building in the vicinity of the Tverkaya Ul.
The arrangement with the driver at Domodedovo worked out beautifully.
Bye bye
Adrianus Hermus, Netherlands
Dear Nadia,
Thank you for perfectly organised arrangement. It was a pleasure to use your company and I will highly recommend it to my friends and colleagues.
Best regards,
Julia Gladchenko, New Zealand
Nadia,
Just wanted to say Greg and I had a wonderful time in St Petersburg and Moscow. I shall be recommending your apartments to everybody I know. Especially the St Petersburg apartment. Thank you very much.
Thank you
Aldo Bermudez, USA
Just back from holidays. We had an amazing time. Loved St Petersburg very much. Thank you for helping us organizing the trip. I found your website very helpful. And all staff very profesional and helpful as well. So big thanks again to everybody in the office. We would like to return to russia for moer holidays at some point.
Zsuzsanna
ZSUZSANNA SALDA, HUNGARY
Chere Madame Maslaeva,
Mon epouse et moi, tenons a vous remercier pour l´accueil et l´efficacite de votre agence durant notre sejour a St Petersbourg: appartement confortable, silencieux et agreable, sans oublier les petits details importants lorsque l´on voyage (petits sachets de the dans l´appartement, seche cheveux, planche a repasser, etc.), ponctualite et efficacite du chauffeur qui a assure notre transfert vers la gare de La Baltique lors de notre depart.
Nous ne manquerons pas de recommander votre agence aupres d´amis qui desireraient visiter votre ville.
Sinceres Salutations Michele et Claude BOUGARD-CARPENTIER, France
Dear Nastya,
just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. The first poor impression about the entrance and the stairs disappeared soon, just after crossing the door (I know it´s not in your hand, but the aspect of the stairs is a bit frightening for western tourists!). But once there, we appreciated the simple and functional Ikea style, not very different from what we have at home. The appartment was clean and comfortable, and we were really at ease. Besides, your services proved to be accurate, with transfers to airport on time and english speaking drivers.
So, congratulations for your job, we spend five lovely days in yor city, and I will recommend you if I have the opportunity.
Best regards!Oriol Nubiola, Lidia Sans, Spain
I hire an apartment on St. Petersburg on Nevsky 66.
The place is perfect, in the best area to be (just 10
minutes walking to the hermitage). If you want to have
dinner you just walk around and you´ll find lots of
restaurants. And the service is good they give me a
lot of interesting information. I was very impresed of the
apartment and the service. Thank you for everithing Dasha.
Bernardo Gonzalez from MexicoBernardo Gonzalez,
Mexico
Dear Dasha
We are now back home in Australia and I just wanted you to know that we appreciated the way you handled our booking in St Petersburg. It can be difficult sometimes dealing with tourists so, many thanks, we have good memories!
Kind regards
Carol McGarrickCarol McGarrick,
Australia
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Video testimonials Two travellers from Switzerland
 Two friends from USA
 Two travellers from Canada
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Email us. Please address your email to the correct department below.
Hotels
Short term apartments
Visas
Tours and city excursions
Train and Plane tickets
All other inquiries
Aldo Bermudez, USA: Nadia,
Just wanted to say Greg and I had a wonderful time in St Petersburg and Moscow. I shall be recommending your apartments to everybody I know. Especially the more ...Michele et Claude BOUGARD-CARPENTIER, France: Chere Madame Maslaeva,
Mon epouse et moi, tenons a vous remercier pour l´accueil et l´efficacite de votre agence durant notre sejour a St Petersbourg: appartement confortable, silencieux et agreable, sans more ...LIM SIEW K, Singapore : Daria,
Thank you very much for your quick reply to my emails. Excellent service.
Best Regards more ...Oriol Nubiola, Lidia Sans, Spain
: Dear Nastya,
just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. more ...Mr Ben J Adams: Dear Daria, Many thanks to the work you and your team has worked to help a dream come true so i can go see my girlfriend in russia and more ...Oriol Nubiola, Lidia Sans, Spain
: Dear Nastya,
just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. more ...James R. Tucker: Hello Anna
I must say you are one of the most efficient people I have worked with about this trip to Russia. I am very thankful for your attention. And I more ...
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